Last week we surveyed our 96 Caregivers in an effort to understand what was important to them about their job and what qualities they felt were important for a Caregiver. 34% responded to the survey. We are so proud of our Caregivers and the responses they provided to our questions. They are the true heart and soul of McKenney Home Care.
- What do you like most about your work
- 79% said that the satisfaction they get from Caring for Others was what they liked most about their job.
- 12% liked the independence and flexibility of the work
- What do you like most about the Agency?
- 45% said that the people working at the Agency are kind and they understand and respect the workers
- 33% said the Agency was professional
- What is most challenging about your work?
- 27% said that satisfying resistant and/or difficult clients
- 21% said that often the Client’s family’s involvement was most challenging
- 15% said that wanting to be a better caregiver was most challenging
- What is challenging about working in this Agency?
- 45% said Nothing is challenging about working in this Agency
- 24% said that short shifts, cancelled shifts and multiple clients was challenging
- What qualifications or experience do new Caregivers need?
- 27% said empathy, caring, honesty and good communication skills
- 21% said that they should be professional, punctual and proactive
- 24% said they should have HHA, CNA certificates and experience caring for the elderly
- How would you describe an ideal candidate for the job?
- 64% said that they needed to be kind, caring and have a passion for their clients
- 15% said they needed to be licensed, experienced and knowledgeable
- What would you say to a potential job candidate about this job or Agency?
- 70% said the Agency is professional, polite and caring toward employees
- 18% said you must care about your clients.