CARE MANAGEMENT

Prompt – Professional – Prepared

McKenney Home Care has been providing Care Management services in Collier and Lee Counties since 2013.  We have extensive experience with family members who are frustrated and frightened as a result of their inability to manage a loved one’s care due to time restraints, physical distance, family conflicts or lack of local or relevant knowledge.

McKenney maintains the highest level of professionalism, integrity and ethics. We provide comprehensive services which allow our Care Managers to maintain continuous care within one organization.

What We Do

  • Healthcare Management – Interact with the health care system, attend doctor appointments, manage medication and facilitate communication between doctor, client, and family. We help determine types of services – such as home health and hospice – that are right for a client and assist in engaging and monitoring those services.
  • Crisis Management – We assist promptly in the event of an unexpected health event. This includes a home or hospital presence as well as advocacy in the ER, hospital, rehabilitation facility. For families that live at a distance, this can be a much-needed 24/7 emergency contact
  • Housing Maintenance and Transitions –  We assist clients in maintaining their homes, including arranging for repairs and safety modifications.  We also assist families evaluate and select appropriate housing or residential options.
  • Families –   We work with families to adjust, cope and problem-solve around long-distance and in-home caregiving. We address care concerns, internal conflicts and differences of opinion about long-term care planning.
  • Local Resources – McKenney Care Managers know the local resources in the community and know how services are accessed.
  • Financial and Legal – We oversee bill pay and organize basic finances.  We review long term care policies and work together with financial managers.  We also refer to legal experts, like elder law attorneys, estate planners, and Powers of Attorney.
  • Advocacy – We are advocates for clients and their families, promoting the client’s wishes with health care and other providers, ensuring that client’s needs are being adequately addressed.

How It Works

  • Preliminary Phone Call – An experienced Care Manager will schedule a preliminary phone call to get basic background information.
  • Comprehensive Assessment – A Care Manager will meet with you privately in your home. She will do a comprehensive assessment; take the time to get to know you, your health background, preferences and concerns. She will review a menu of services that could be helpful for you.
  • Plan of Care – The Care Manager will develop a care plan tailored for each individuals needs. The Plan may be modified in consultation with client and family, as circumstances change.
  • Ready to Go – After the Plan of Care is developed you will decide along with the Care Manager what you would like her to do.  Services can be short term to manage a Crisis or long term to manage overall Health Care.

Call today for additional information and to get started. 239-325-2273